PRIVACY POLICY

Quality Botanical Imports (QBI)

Last Updated: 03/20/2026

1. Introduction

Quality Botanical Imports LLC ("QBI", "we", "us", or "our") respects your privacy and is committed to protecting your corporate and personal data. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website (www.qualitybotanicalimports.com) and our B2B technical sales services.

2. Information We Collect

Because we operate exclusively B2B, the information we collect is strictly related to business operations, vendor qualification, and sample fulfillment.

Information You Provide Directly: When you submit a request through our Request a Sample form, we collect your name, corporate email address, phone number, company name, and any specific formulation or product specifications you choose to share.

Information Collected Automatically: We use standard website analytics (via Squarespace) to collect non-identifiable data, such as IP addresses, browser types, and interactions with our website, to optimize our digital infrastructure.

3. How We Use Your Information

We use the data collected solely to facilitate our B2B operations:

  • To fulfill requests for Certificates of Analysis (CoAs), product samples, and pricing tiers.

  • To communicate with you regarding your supply chain needs, lot availability, and technical specifications.

  • To send critical operational updates or relevant botanical catalog expansions (you may opt-out at any time).

  • To improve our website functionality and user experience.

4. Cookie Policy

QBI uses "cookies" on our website (www.qualitybotanicalimports.com) to ensure functional stability, manage our digital infrastructure, and collect standard, non-identifiable website analytics (via Squarespace).

What Are Cookies?

Cookies are small text files that websites save to your device when you visit. They are used to remember your preferences, keep you logged in (if applicable), and provide analytical data to the website owner.

How We Use Cookies

We only use cookies that are essential for the operation of this website (e.g., ensuring secure form submissions) and standard analytical cookies (e.g., tracking visitor numbers and popular pages). We do not use third-party marketing, advertising, or behavior-tracking cookies.

Managing Your Cookies

By continuing to use our website, you consent to our use of these essential and analytical cookies. You can manage or block cookies through your individual browser settings; however, this may affect your user experience and ability to submit inquiries through our Request a Sample form. For more information on managing cookies, please visit the "Help" section of your browser.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your data. We only share your information under the following strict conditions:

  • Service Providers: With trusted third-party platforms that facilitate our operations (e.g., Squarespace for website hosting, secure email routing services), all of whom are bound by strict confidentiality protocols.

  • Legal Compliance: If required by law, regulation, or legal subpoena to protect the rights, property, or safety of QBI, our clients, or the public.

6. Data Security

We implement industry-standard digital security measures to protect your submitted data. However, no digital transmission is entirely secure. By submitting formulation details or contact information, you acknowledge the inherent risks of digital communication. We recommend avoiding the submission of highly classified proprietary IP through standard web forms.

7. Your Rights and Choices

You have the right to request access to, correction of, or deletion of your personal/corporate data held by QBI. You may also opt-out of any non-essential technical sales communications by clicking "unsubscribe" in our emails or contacting us directly.

8. Contact Us

For any questions regarding this Privacy Policy or our data security practices, please contact our Technical Sales & Operations team:

  • Email: sales@qualitybotanicalimports.com

  • Mailing Address: 2108 North Street, Suite C, Sacramento, CA 95816